
Waitress
Full time @The Job Company posted 10 months ago in Customer Service, Call Centres & Languages Shortlist Email JobJob Detail
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Job ID 870
- Career Level Intern/Trainee
- Experience Less Than 1 Year
- Qualifications Certificate
Job Description
We are looking for a friendly, professional, and efficient Waitress to join our team. As a Waitress, you will be responsible for providing exceptional customer service to our guests, taking food and drink orders, and ensuring a pleasant dining experience. The ideal candidate should be upbeat, attentive, and enjoy working in a fast-paced environment.
Key Responsibilities:
- Greet customers as they arrive, offer them menus, and provide information about specials or promotions.
- Take food and drink orders accurately and relay them to the kitchen staff or bartender.
- Serve food and beverages to customers in a timely and courteous manner.
- Monitor tables to ensure guests are satisfied and assist with any additional needs.
- Handle payments and provide change to customers, ensuring correct billing.
- Maintain cleanliness of dining areas by clearing tables, resetting them, and ensuring overall restaurant tidiness.
- Address customer concerns or complaints professionally and escalate issues to management when necessary.
- Collaborate with kitchen and bar staff to ensure prompt service and order accuracy.
- Ensure knowledge of menu items, including ingredients and preparation methods, to answer customer inquiries.
- Uphold restaurant policies and procedures, including health and safety guidelines.
Qualifications:
- Prior experience in a similar role preferred but not required.
- Strong communication and interpersonal skills.
- Ability to work efficiently in a team environment.
- A positive attitude and a strong work ethic.
- Ability to multitask and thrive in a fast-paced environment.
- Basic math skills for handling payments and making change.
- Must be able to stand for long periods and carry trays of food and drinks.
Benefits:
- Competitive hourly wage and tips.